Agent

What Is Agent

Agent is your always-connected assistant in the Impact Tickets system. Built as a simple automation tool, Agent has a wide spectrum of possibilities. ​ At its core, Agent automates actions in your Impact Tick...

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Creating A Task For Agent

WANT TO START CREATING TASKS FOR AGENT? GET STARTED. CREATING YOUR FIRST TASK Agent can be accessed from the Admin's main toolbar. On the Agent Tasks menu, click New Task to get started. SELECT A RUL...

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Guide to Agent Rules

WHEN {N} (# OR %) TICKETS HAVE BEEN SOLD (FOR A SPECIFIC PRICE LEVEL) ​ Click Select Price Level and click your preferred event. Click Make Selection to confirm and proceed. You will see a prompt to se...

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Guide to Agent Actions

SEND AN EMAIL Enter the recipient's email address and click Add. You may repeat this step to continue entering more recipients. Next, you'll need to determine how frequently you want to receive these...

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Managing Agent Tasks

The Agent Tasks menu displays all of your created tasks. Tasks are grouped under the Account Defaults heading and by event. Account Defaults are the tasks which have been applied to all of your events. Click N...

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Agent Notifications

With Agent, there are two primary types of notifications: Text/Email/Push Notifications These are sent through various actions in Agent and deliver short, customizable messages to your recipients. You can rea...

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